Member: AK

Hire Again: 

Yes

Approximate Cost: 

$120.00

Description Of Work: 

Tune up plus surface cleaning for 2 bikes including changing pedal for one bike. Fine tuning and adjustment.

Member Comments: 

Ben was terrific. Very professional. He was on time and got straight to work. He was very thorough. We rode bike today, AMAZING and honest.

Member: 

J.

Category: 

Bicycles

Services Performed: 

Yes

* More Weight is given to a review where work has been completed.

Work Completed Date: 

September 28, 2013

Hire Again: 

Yes

Approximate Cost: 

$125.00

Description Of Work: 

Bike tune up/ replaced tires & seat cap and adjust brakes.  On 2 other bikes adjusted gears.

Member Comments: 

On time, very courteous, neat, clean up after himself; he kept me informed of everything he was going to do; he did a great job.

Share on Band of Neighbors: 

Yes

Member: 

Tom

Category: 

Bicycles

Services Performed: 

Yes

* More Weight is given to a review where work has been completed.

Work Completed Date: 

September 25, 2013

Hire Again: 

Yes

Approximate Cost: 

$75.00

Description Of Work: 

Repaired broken bicycle chain. Tuned up bicycle/adjusted hand grips/brake. Installed rear view mirror.

Member Comments: 

Excellent. Fixed problem that caused chain to fall off. Not just replaced chain. Went above and beyond to correct problem with hand grips and hand brakes. Very conscientious and thorough.

Share on Band of Neighbors: 

Yes

Member: 

STEVEN
DES PLAINES, IL

August 29, 2013

Hire Again: 

Yes

Approximate Cost: 

$181.00

Description Of Work: 

Complete tune-up on three bikes

Member Comments: 

Ben was amazing.
He communicated well beforehand, and got a good idea of the bikes' condition and amount of work needed, then planned out a schedule to accomodate that work.
He arrived on time, w/ all his tools, and worked amazingly h****** each of the bikes.  Each bike was over an hour's labor, most of it on a very hot day in or near our garage.
The bikes afterwards were nearly like new - very smooth, all the gears working again, smooth action, no strange clinkings or noises anymore.  Really great service!  We highly recommend them.

Member: 

ED

Description Of Work: 

did complete tune-up for two bikes.  Also, replaced a flat tire.

Member Comments: 

Excellent service.  And very fair price.
Ben was very thorough in explaining what he would do.  He did this when he first contacted me and then again when he arrived at our place.  He not only explained the services but also explained the costs up front.  
The newer of the two bikes hadn't been ridden much in the last two years and the other bike had been ridden much more over the last ten years.  Ben explained that he had to do more with the newer bike because the tires/wheels were out of alignment.  He explained that this usually happens at the factory.  
He also noted that the seat on this bike was very low and wondered how tall was the person who rode it.  He went on to explain how proper seat height would make a world of difference in the amount of effort one would have to exert when pedaling.  
Further, and for no charge, he helped adjust an older bike carrier so that it would fit on the newer car.  
Ben was knowledgeable, thorough, efficient and very helpful.  I would recommend Ben and Bike House Call without hesitation.